Rider University · OITIT AssistantResolve ServiceNow tickets in a 4,000+ user environment, troubleshooting Windows, hardware and software, account access, MFA, printing, and connectivity.Diagnose TCP/IP, DNS, DHCP, Wi-Fi, and endpoint connectivity issues; document resolutions and escalate complex incidents to specialized OIT teams. Sep 2026 – Present
Rider University · RIECITechnology & Product FellowCollaborate with technology clients including Unleashed Worldwide, NextGenEdu, and Minding Our Business to evaluate technology and product solutions.Evaluate NextGenEdu’s SOL AI platform through testing of AI interactions, prompting, UI/UX, onboarding, accessibility, and product features. Jul 2026 – Present
HuaweiIP Engineer Assistant InternSupported network documentation and equipment setup, using Huawei router CLI for configuration, monitoring, and troubleshooting.Gained hands-on experience with routing, switching, IP networking, and network infrastructure. Jun 2022 – Aug 2022
SOC / SIEM Detection LabA home SOC environment for endpoint telemetry, security monitoring, and investigating suspicious behavior.Lab
Active Directory Security LabA Windows domain lab exploring identity, permissions, Group Policy, and Active Directory hardening.Lab
AI Security ResearchA space for future research notes at the intersection of AI and security.Placeholder
SecurityMonitoring & identitySIEM · Sysmon · Splunk/WazuhActive Directory securityAccess control & authenticationSecurity monitoring
NetworkingInfrastructure & troubleshootingTCP/IP · DNS · DHCPRouting · Switching · VLANsNetwork troubleshootingCisco IOS CLI · Huawei router CLI
Operating SystemsSystems & supportWindows · Windows ServerHardware/software troubleshootingTechnical support
Technical high school · name to be addedTechnical Diploma in Network ComputingSchool name and dates to be added